A practical examination of decision-making and problem-solving. The goal is to use a proven framework to generate potential solutions for effective decision-making and problem-solving. Discussion covers the cultural impact of decision-making, including stakeholders' expectations. Topics include root cause analysis, risks and uncertainty, potential solutions and alternatives, key performance indicators, psychological traps, and the steps to assure effectiveness before and after decision implementation. Students may receive credit for only one of the following courses: BMGT 317 or TMGT 310.